Chris Daffy is one of the worlds leading customer service and customer loyalty management specialists. Chris has devoted over twenty years to developing and delivering excellent customer service and customer loyalty plans, for some of the most successful businesses in the world, changing the way they think about 'the customer'.
Now is your chance to learn from the best, you can become famous for your customer service...
This exclusive members club includes all you need to develop real customer loyalty and business growth. Benefit from exclusive video, audio and articles from Chris Daffy, access to a back catalogue of conference talks, special guest interviews and so much more. Amazing value and new, exciting content every month.
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Discover special free content, enlightening video and rewarding articles with instant access to samples of Chris Daffy live. Want to know why he is known as one of the best in the world for customer experience management? Find out here:
Our online shop includes exclusive products, as well as Chris Daffy classics (the famous ‘Service’ product) and brand new, groundbreaking programs that are guaranteed to change your business for the better. Includes, books, articles, audio and video, all based around providing insightful business thoughts for service experience.
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Looking for an inspirational book to read or a great new article? Chris Daffys blog is dedicated to the interesting, inspiring and humorous side of delivering business quality. This continually updated, FREE resource showcases Chris’ latest thoughts and ideas.
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The Academy of Service Excellence is a world class consultancy service founded by Chris Daffy, devoted to providing customer experience excellence. You can find out more about the services provided at the official Academy of Service Excellence website.
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